Network Services:

ComTech Services can help your organization increase efficiency, productivity, and optimize performance by implementing and maintaining a network infrastructure that will enable you to meet the demands of your business.

We offer the following network services:

• Network Design
• Network installation
• LAN/WAN support
• LAN/WAN product installation
• Network hardware support and installation
• Network configuration
• Server support
• Installation of CAT-5 and CAT-3 cable
• Network connectivity testing and diagnostics
• Operating system support including:
  - Windows 3.1/95/98/2000
  - Windows NT
  - Novell

ComTech Services also offers the following maintenance solutions to ensure your network is constantly up and running:

- Standard Next Day Response Service

• ComTech Field Engineer arrives on-site, during normal business hours (8:30 am to 5:30 pm), the day after a service request is placed.
• On-site technician to troubleshoot and replace defective unit if necessary.

- 9x5/4-Hour Response Service

• ComTech Field Engineer arrives on-site within four hours of the service call placement, during normal business hours (8 am to 5 pm).
• On-site technician to troubleshoot and replace defective unit if necessary.

- 24x7/4-Hour Response Service

• ComTech Field Engineer arrives on-site within four hours of the service call placement, during the customer's normal hours of coverage and beyond normal business hours.
• On-site technician to troubleshoot and replace defective unit if necessary.

- 24x7/2-Hour Response Service

• ComTech Field Engineer arrives on-site within two hours of the service call placement, during the customer's normal hours of coverage and beyond normal business hours.
• On-site technician to troubleshoot and replace defective unit if necessary.

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