Services

Skills & Qualifications

Computer Services

DataCommunication/
Telecommunication

Network Services

Peripheral Services

Dispatching

Response Times

Call Center Services

Data Communication/Telecommunication Services:

The key to building a network or developing an infrastructure solution is to maintain the quality and effeciency of the products used within that network. The performance of the equipment is critical to your business and maintaining the hardware or adding new products to an existing network is a challenging experience. ComTech Services meets your needs for maintenance and installation of data/tele communication products including:

Routers
CSU/DSU
Hubs
Switches
Multiplexors
Frame Relay Devices
Firewalls
Various other products

ComTech installation services include:

Complete installation service for data/tele communication products.
Staging and testing of systems
Coordination of local exchange carriers and other parties to ensure complete installation
On-site testing

ComTech Services offers many different maintenance solutions to ensure your network and infrastructure are up and running, which allows you the freedom to focus on day to day operations. We offer the following maintenance contracts:

- Standard Next Day Response Service

ComTech Field Engineer arrives on-site, during normal business hours (8:30 am to 5:30 pm), the day after a service request is placed.
On-site technician to troubleshoot and replace unit if necessary.

- 9x5/4-Hour Response Service

ComTech Field Engineer arrives on-site within four hours of the service call placement, during normal business hours (8 am to 5 pm).
On-site technician to troubleshoot and replace unit if necessary.

- 24x7/4-Hour Response Service

ComTech Field Engineer arrives on-site within four hours of the service call placement, during the customer's normal hours of coverage and beyond normal business hours.
On-site technician to troubleshoot and replace unit if necessary.

- 24x7/2-Hour Response Service

ComTech Field Engineer arrives on-site within two hours of the service call placement, during the customer's normal hours of coverage and beyond normal business hours.
On-site technician to troubleshoot and replace unit if necessary.

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